The Judging Procedure

Our aim is to provide local businesses with the most credible and professionally administered service for improved performance and profitability.

 

The new initiatives introduced into the judging process for the Local Business Awards program this year ensures the highest standards, justifying its reputation as a leading business awards program.

 

The judging procedure includes:

• Reader nominations
• Independent Mystery Shopping Business Evaluation conducted by Shop Angels
• Assessment of Workplace Safety Management facilitated by SafeWork SA
• Awards Presentation Night.

Stage 1: Reader Nominations

This brings Messenger readers and local residents into the decision making process.

 

Each of our 11 newspapers features a Local Business Awards call for nominations advertisement, over the four week voting period, where everyone is invited to nominate their favourite local businesses.

 

For the first time Votes can only be submitted through this website.

 

There are 14 categories, with the top six nominated businesses in each category going onto stage two.

 

Stage 2: Independent Mystery Shopping

The top six semi-finalists in each category will be independently evaluated.

 

A Mystery Shopper from Shop Angels will assess each business on customer service, product knowledge, product quality and presentation.

 

The results from these six mystery shops, four Finalists will be identified to proceed to Stage 3.

 

The resulting information can then be used to build improvement programs and develop more enjoyable buying experiences and is available to the finalist businesses following the Awards presentations.

 

Stage 3: Assessment of Workplace Safety Management

The four finalists in each category will be assessed for workplace safety management.

 

A SafeWork SA representative will visit finalists and ask questions based on:

• Management commitment to health and safety
• Safety improvement/s in the workplace
• Staff awareness and understanding of health and safety.

The results from these four SafeWork SA visits will be added to the Mystery Shop results to determine the winner in each category.

 

Stage 4: Awards Presentation Event

Winners for each category across each region will be announced at the annual 2010 Messenger Local Business Awards nights. Click here to see the dates for the program.

 

 

Judged By:

 

ShopAngels is a full-service mystery shopping and business evaluation provider, offering a range of complementary services to retail and corporate industries throughout Australasia. Business evaluation - or ‘Mystery Shopping’ - helps companies measure the quality of service they provide across a range of critical factors including customer service, environment and purchase process.

 

For more information go to www.shopangels.com.au/

 

 

SafeWork SA is pleased to be involved in the judging process for the 2010 Messenger Local Business Awards. Including an assessment of safety management in the judging criteria emphasises the importance of workplace safety for local business and the community.

 

SafeWork SA staff will be at each launch evening and will be available to help you by explaining how workplace safety will be reviewed. Information and products will be available to provide you with straight forward ways to determine how well your business is managing safety. In addition, you will receive a FREE ‘Serious About Safe Business’ kit, which demonstrates simple methods to help you manage safety in your workplace. Above all else this information will help you to look after your workmates by ensuring that your work is being done safely.

 

You can see that meeting your safety obligations is not difficult. SafeWork SA will be on hand to provide you with assistance in how these things can be done.

 

For more information visit www.safework.sa.gov.au or call 1300 365 255.